How do I send a Statement Request?

TABLE OF CONTENTS

• I. To send a Statement Request
• II. Once the request is sent
• III. Details of the request from the perspective of the recipients

I. To send a Statement Request

Please follow the steps from this article: How do I send requests to my suppliers if you need help finding the way to send a request from the platform, as it contains step-by-step instructions. 

Once you have completed all steps and selected "Statement" after clicking the "Send Request" button as described in the above article, proceed as follows to submit the request and send it to your suppliers:

Optional steps: 

• Change the due date if necessary (14 days per default).
• Add Instructions for your suppliers. In the instructions, you should describe the incident you want the supplier to make a statement about. Keep in mind to enter the instructions in multiple languages, if necessary.
• You can upload explanatory documents, for instance regarding the incident you want the supplier to make a statement about.
  

• Click on "Submit".
  

II. Once the request is sent

• Your suppliers will receive an email notification to complete the request.
• You will be able to access the sent requests by navigating to "Requests" >> "Sent" and then filtering for "Request Type" = Statement
  
  

Once the request is completed by your suppliers, you can access the results:

• In the "Requests" >> "Sent" menu by clicking on "See requests results" in the details of each supplier's completed request. 
• You can unlock the request after clicking on "See requests results" if you want your suppliers to correct or complement the information they provided; your suppliers then have the possibility to edit the information and submit the request again

III. Details of the request from the perspective of the recipients

To see the Statement request from your supplier's point of view, please click on the following link to see the article: How to answer a Statement Request.