How to answer a supplier code of conduct request.

TABLE OF CONTENTS

• I. Completing a Supplier Code of Conduct Request
• II. How can I edit an already submitted request? 

If you have received a Supplier Code of Conduct request from one of your customers, and you need help finding the steps on how to complete a request, please see this article first: How do I complete requests from my customers?

By sending you a Supplier Code of Conduct request, your customer wants you to sign his Code of Conduct for Suppliers (Supplier CoC) so that your company can confirm its endorsement of the principles and requirements specified therein. 

I. Completing a Supplier Code of Conduct Request

Once you have clicked on "complete" next to the respective request under "Pending Requests" in your company profile view (as described in the above article), please proceed as follows: 

1. Click on the link to download the customer's "Supplier Code of Conduct"

2. Click "Upload the signed CoC" in Question 1 after answering "Yes"

(Note: Let a representative of your company's upper management sign the Supplier CoC. 

Please do not upload any document in question 1 other than the signed Supplier CoC of your customer).

3. Click "Submit" 

1. Answer Question 1 with "No" if your company does not agree to sign the customer's Supplier CoC.

2. Answer the required question and click on "Submit" 

• If your company has its own CoC, you can upload it by clicking on "Upload document" in question 2. 

You can also upload your Company's Code of Conduct directly to your profile in your company profile view. To see how, please read: How do I upload my company's Code of Conduct?

II. How can I edit an already submitted request? 

In case, you want to change a given answer to an already submitted request, contact your customer and ask him to reset the request. After that, the status of the request will be changed to "Pending" and, you will be able to change any answer(s) you like. 

Just make sure to resubmit the request afterward.