What is important when answering a questionnaire?

Created by Christoph Wiesen, Modified on Fri, 19 Jul at 12:48 PM by Anna Kurth

Please consider the following pieces of advice when answering your customer's requests: 


  • If you received a questionnaire request, please answer all questions as truthfully and precisely as possible (Answering a question might trigger additional questions.) 
  • For some questions, you might have to upload proof documents. If you already uploaded a proof document, you can add a short sentence of explanation → No need to upload it again.
  • In case, you already answered one or more questions and want to continue later, you can click "Continue later".  


Note:
Your given answers will be saved, such that you do not have to answer them again.
After submitting the questionnaire, you won't be able to change the given answers anymore.


To export a questionnaire, see this article: How can I export a questionnaire?




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